This is an important update to let you know that as of Wednesday, 1 November 2023, we're changing our InstantEFT payment provider to Ozow. You will be required to update the app.
What that means for you 👇
You'll still be able to make in-app deposits on the Franc App in the same way, but there will be 3 changes to take note of:
- You'll need to reconnect your bank account when you make your next manual in-app InstantEFT deposit.
- In-app recurring deposits will no longer be available after 15 November 2023. If you had previously set up a recurring deposit, you'll start to get a reminder to deposit instead. Note that any stop orders you set up with your bank will go off as normal.
- Ozow is compatible with more banks, so more Franc account holders will be able to make in-app InstantEFTs. The following banks are supported by Ozow:
New Feature! Remind Me to Deposit 🔔
You can now set up an email, push notification or in-app message reminder to make your monthly or weekly deposit on the Franc App. You can do so with your next deposit, or via the Profile tab.